We offer the lowest onsite computer repair prices in Reno performed by engineer-level (MCSE) certified techs.

Computer Training:


With a Master's Degree from Michigan, and 9 professional computer certifications, John Mukavitz delivers effective corporate computer training sessions and support.
$500 per day

We offer support contracts.
Starting at $250 per month for all inclusive 24/7 service and support. This includes all computers, printers, routers and firewalls.

Microsoft Certified Partner^TM
Computer Experts in Reno, Nevada. Onsite Service

Company stats: 2 MCSE Engineers, 1 MCSA Administrator, 1 Cisco CCIE Engineer --business since 1997.

Supporting computer networks for businesses in Reno, NV since 1997!

Once your network is installed, we train your employees to perform the day to day maintainence. All the while we will be on-call for tech support 24/7.

Because we teach at the college level everything from building computers and networks to programming, we are uniquely qualified not only to build your computer infrastructure, but to train you or your employees as well.

We have developed hundreds of projects since we started in 1997, and we pride ourselves on our ability to design stable networks. Our mission is to test and deploy cutting edge technology as soon as it becomes available to give you the biggest possible competitive advantage.

If you need a secure company network driven by the latest equipment, we have the experience and knowledge you demand.

We are a Microsoft Certified Partner Company^TM and we are certified to perform the following tasks:

• Supported users range from 2-26,000+
• Physical locations range from 5-150+
• Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Web hosting.


• Subnetting & Gateways / WAN technologies
• Disaster Recovery / Firewall and Proxy / VLANS
• Configuring clients to servers - troubleshooting - cause and fixes
• Selecting appropriate TCP/IP utilities
• Connectivity needs include connecting individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet.
• Publish and maintain printers and shared folders.


• Delegate administrative control of an organizational unit.


• Install and configure the Domain Name System (DNS) service.


• Identify Active Directory® directory service replication latency issues and resolve conflicts that result from replication.


• Implement Group Policy to centrally manage users and computers.


• Manage users' desktops and software by using Group Policy.


• Implement security settings and account policies by using Group Policy.


• Implement and manage Web-based services in an intranet.


• Implement Remote Access Service (RAS) and manage remote access by using remote access policies.


• Implement and manage the Dynamic Host Configuration Protocol (DHCP) service.


• Implement name resolution for client computers by using DNS and Windows Internet Name Service (WINS).


• Troubleshoot client computer startup and user logon problems.


• Install or upgrade to Windows 2000 and Windows 2003 Server.


• Configure the Windows 2000 and 2003 environments.


• Connect clients running Windows 2000/2003 to networks.


• Create and manage user accounts.


• Manage access to resources by using groups.


• Manage data by using the NTFS file system.


• Provide network access to file resources.


• Monitor and optimize performance in Windows 2000/2003.


• Implement security in Windows 2000/2003.


• Configure printing.


• Configure Windows 2000/2003 for mobile computing.


• Configure and manage disks.


• Implement disaster protection.


• Install and configure Terminal Services.


• Implement Windows 2000/2003 clients.


• Implement Windows 2000/2003 servers.

Testimonial 1 - Networks:

Testimonial 2 - Networks:

Story 4 - Does your computer guy always pass the buck?

We were called in to troubleshoot an email and VPN problem with a local Reno Company. The owner had been hearing from the in-house computer tech that the problems were someobody else's fault, but after we looked at the server and configuration setup. We knew the problem. Come to find out the so called in-house computer expert didn't have any certifications and training! And to top it off, he had been telling the owner the problems were because of the Internet Service Provider and the Branch office hardware setup for 3 months. The owner finally thought it might be a good idea to get a second opinion and called us. We came onsite and we remoted into the branch and fixed the problem that day, and gave the in-house guy a lesson in system admin to boot!

Story 5 - Intermittent problems connecting to shared files and Internet?

We were called onsite to to find a problem that had been coming back again and again for several months. Ever since one of our local competitors had installed the server system, they have had intermittent errors and connection problems. We found that both the server and DSL firewall/router had been misconfigured. (This is a common problem we see all the time.) We rebuilt the configuration and gained another customer.

Story 6 - Shared calendars and remote access to Outlook data

Exchange and Outlook 2003 allows a secretary to update all the partner calendars and then share those calendars to those who require it. All the partners knew exactly what everyone's schedule was in real time. This made scheduling meetings easier and all the Outlook data was available to the partners at any time either at home, in the office, via their PDA cell phone, or anywhere there was an Internet connection and a computer with a web browser. They just login with a secure password/username. Exchange also allows for custom security permissions so a person could see just the calendar and not the inbox or an executive secretary could send an email on behalf of the partner and many more possibilities. In all, a very robust and high end server platform. This is the same platform that the local Hospital uses, so why not you. Read more here.

Story 7 - Fax machine not sending to email recipient

We were called in to troubleshoot a stand alone copier/fax which was unable to send a pdf via email. The company had tried several different local so called "computer experts" but none of them could get the copier to send email. They all came up with the same story. The equipment doesn't support this feature. And while it's true that the equipment could not send through an outside email account, it could send thru the company's local server when it is configured properly. We remoted into the server and got the fax sending outside email properly without ever stepping foot on the property. The owner was so impressed, he fired his guy and hired us on the spot. The owner also called the business that leased them the copier and told them this story, after which we now are the recommended network company and since have done many jobs and gained many clients setting up that same system.

Story 8 - Slow Computers and Virus/spyware infection

This client had computers constantly getting hit by virus and poor performance. Come to find out the employees were installing music downloading programs and stealing music and programs. We came in and deployed a solution that cut off the employees ability to download music no matter what program they had installed. And we deployed a centrally managed antivirus that cut off the computer from the network the second it detected a virus or spyware infection thus preventing further infection to others.

Story 9 (Our Favorite) - This company writes software for US Military Satellites

Needless to say, bad backups and server crashes can happen to anyone, but with the right dilegence and our ultra conservative redundant backup methods you can sleep well at night.